Refund & Cancellation Policy
Last Updated: 22.01.2026
This Refund & Cancellation Policy governs all payments, consultation services, admission assistance, and related services provided by Bright Lakshya (“Company,” “we,” “our,” or “us”).
By enrolling in our services or making any payment, you agree to the terms outlined in this Policy.
Interpretation and Definitions
Interpretation
Headings are for convenience only and do not affect legal meaning.
Definitions
Company – Refers to Bright Lakshya, located at Near Pizza Hut, Tawheed Complex, Ashiana–Digha Rd, Patna 800025, India.
Student / Applicant – Any individual seeking educational consultation or admission assistance.
Parent / Guardian – Any person legally responsible for the Student.
Services – Includes career counseling, admission guidance, documentation support, and application processing.
Advance Payment – Any amount paid to initiate or confirm services.
Refund – Return of fees paid, subject to conditions mentioned in this Policy.
Cancellation – Discontinuation of services by the client.
General Refund Policy
- All payments made towards consultation or admission services are generally non-refundable.
- Refund eligibility depends on the stage of service delivery.
- No refunds shall be provided for services already rendered or partially completed.
Cancellation by Client
Before Service Initiation
- If cancellation is requested before any service has started, a partial refund may be considered.
- Administrative and processing charges will be deducted.
After Service Initiation
- Once consultation, application processing, or documentation work has started, no refund will be provided.
After Application Submission
- No refunds will be issued once applications have been submitted to institutions or partners.
Advance Payment Policy
- Advance payments are collected to secure service slots and initiate processes.
- Such payments are non-refundable, except in exceptional cases approved by management.
Admission and Outcome Disclaimer
- Bright Lakshya does not guarantee admission, scholarships, or visa approvals.
- Refunds will not be issued due to:
- Admission rejection
- Course unavailability
- Visa refusal
- Change in student preference
Third-Party Payments
- Fees paid to universities, colleges, application portals, or third-party service providers are non-refundable.
- Refunds, if any, will depend solely on the policies of those third parties.
Service Dissatisfaction
- Dissatisfaction with consultation or outcomes does not qualify for a refund.
- We may provide support or clarification, but no monetary refund will be issued.
Exceptional Cases
Refunds may be considered only in rare situations such as:
- Duplicate payment
- Service not initiated due to Company’s inability
- Verified exceptional circumstances
All such cases require:
- Written request
- Supporting documents
- Management approval
Decision of the Company shall be final.
Refund Processing Timeline
- Approved refunds will be processed within 15–30 working days.
- Refunds will be issued through the original mode of payment only.
- Any bank or transaction charges will be deducted.
Non-Refundable Components
No refunds will be provided for:
- Consultation fees already utilized
- Application processing services
- Documentation and preparation services
- Third-party payments
- Promotional or discounted service packages
Client Responsibilities
Clients must:
- Provide accurate and complete information
- Submit valid documents
- Follow timelines and instructions
Failure to comply may result in service cancellation without refund.
Grievance and Support
For refund-related concerns, contact:
Email: brightlakshya@gmail.com
Phone: 91629 20636
All requests will be reviewed fairly and in a timely manner.
Policy Updates
Bright Lakshya reserves the right to modify this Policy at any time. Updates will be published on:
Continued use of services indicates acceptance of revised Policy.
Jurisdiction
All disputes shall fall under the jurisdiction of Patna courts in accordance with Indian laws.
Contact Information
Bright Lakshya
Near Pizza Hut, Tawheed Complex, Ashiana–Digha Rd, Patna 800025, India
Phone: 91629 20636
Email: brightlakshya@gmail.com
Website: https://www.brightlakshya.com/